Top 5 Vendor Requirements for Your BI Tool Evaluation

Post by 
Philip Lima
Reading time: 2 min

(This is a multipart series about how to evaluate and select the right BI tool for you and your team. To see the entire outline of the series and a framework for how to evaluate a BI tool, see How to Select the Best BI Tool for You.)

Like shopping for a car or a new electronic device, there are likely a lot of features that the average Jane won’t need. We aim to cover the breadth of features that the top tools and analysts in the market are talking about.

It’s important to focus on what’s right for you and your use case. We recommend buyers be careful to not let features creep onto their “Want to have” or “Mission critical” lists when doing your research. It can be really easy to learn about a cool feature and then think about all the cool and creative ways you could use it. Curiosity and creativity is to be human.

Remember: You started shopping to fill a specific need. Keep that front and center as you research while getting educated on other cool features and how you may use them after your initial set of requirements are delivered.

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What do we mean by Vendor Requirements?

You’re about to make a huge commitment of time, effort, and money. You want to make sure the vendor you choose to go with will be around for the long haul.

Vendor Qualification Requirements cover the stability, viability and ease of working with a tool vendor. This is likely the category of requirements that your Finance Team is most interested in.

Top Vendor Requirements to Evaluate

1. License Type

Types of product and user licenses are available, if a free trial is an option, or if there is an open source version of the tool available.

2. Professional Services

How the vendor manages implementation, maintenance and pricing for these services.

3. Training

How the vendor manages training sessions, documentation, and certifications for users and developers.

4. User Support

How the vendor supports the product such as chat, phone, email support, and user community support. 

5. Vendor Information

Information about the stability and viability of the vendor, financial records, and references.


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Follow the links above to read more about core functional requirements of a BI and analytics tool.

Did we miss something? Drop us a line and we’ll see about getting it added.

Need help with your BI tool selection? Book a call with us and we’ll see if we can help. If we can point you in the right direction with a short phone call, great! If you’d like to hire us to do an evaluation and selection for you, contact us and we’ll make a selection together.

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